Adam Jones – The Worst Cold Call I Ever Received

In this episode, Kyle sits down with Adam Jones, the Chief Commercial Officer of B2W Group and a Non-Exec Director at 3THINKRS. Adam’s path to success in sales is anything but conventional. He began his career in Malawi, a far cry from the corporate boardrooms most might envision. His first significant deal was with the National Association of Smallholders Farmers of Malawi, a pivotal moment that ignited his passion for sales and set him on his current trajectory.

Kyle and Adam explore the current landscape of sales education, noting the significant gap in formal training options available to aspiring sales professionals. They give a special shoutout to the University of Cardiff, one of the few institutions making strides in this area. The conversation highlights a critical issue in the industry: many people ‘fall into’ sales rather than pursuing it as a deliberate career choice. This lack of intentionality can lead to a mismatch of skills and expectations, ultimately affecting performance and satisfaction in the role.

Adam emphasizes the importance of staying present and fully engaged in every moment, a mindset that he believes is crucial for success in sales in everything from cold calls to pitching and client relations. He also discusses the concept of ‘extreme ownership’—taking complete responsibility for one’s performance and outcomes. This philosophy, Adam argues, can transform how sales professionals approach their work, leading to greater accountability and, ultimately, better results.

The episode is a treasure trove of insights for sales professionals, especially those early in their careers. Adam’s unique journey and his perspectives on cold calling and pitching offer a fresh outlook on the industry. He shares practical advice on how to navigate the often chaotic and fast-paced world of sales, emphasising the need for continuous learning and self-improvement.

For those looking to break into sales or seeking to enhance their existing careers, Adam’s story is both inspiring and instructive. He demonstrates that success in sales doesn’t require a conventional start but rather a commitment to growth, adaptability, and a willingness to seize opportunities as they arise. His emphasis on the importance of formal education in sales suggests that the industry is moving towards a more structured and professional approach, which could benefit future sales professionals significantly.

In summary, this episode is a must-listen for anyone in sales or considering a career in the field. Adam’s unique journey offers a fresh perspective on what it takes to succeed in sales. Whether you are just starting or looking to take your career to the next level, the lessons from this episode are sure to provide inspiration and guidance.

Listen to the episode!