Our scale-up sized client have outperformed their revenue targets for the last five years and are midway through an investment plan focusing heavily on their sales team. As a result, they are looking to scale their Account Management team and need an experienced Senior Account Manager to look after a portfolio of their key clients. They exist to provide data and intelligence that is massively beneficial for their clients who require insight into different complex financial markets. This is a fantastic opportunity to join a winning team in a professional environment.
The role and responsibilities:
• Full Account Management role – you will be given a multi million pound portfolio of key accounts once onboarded.
• Looking for someone with a ‘hunter’ mentality, although this role is only working with existing accounts, growth of these accounts will be a big focus.
• Proactively uncovering opportunities in existing accounts through up sell, cross-sell and expansion activities qualified via regular customer reviews and prospecting whilst also negotiating and closing them.
• Excel with regards to customer retention, focusing on constant improvement of customer experience through proactive engagement with customers via online events and facilitating customer communities of practice.